ROCK'NDAAL FAQs

 

Fèis Ìle: Islay’s long running Festival of Music and Malt, takes place every year at the end of May into early June. It is a celebration of whisky and of Islay and brings together people from across the world.

Rock’ndaal is our now annual Music and Whisky Festival held right in the heart of our Distillery home on the opening weekend of Fèis Ìle. Featuring some of Scotland’s top bands, Rock’ndaal is the ultimate reward for those that make the pilgrimage to Islay and the shores of Lochindaal!

Slap bang in the middle of Bruichladdich Distillery’s famous courtyard! We don’t recommend driving, but if you type this into your favourite map app it’ll get you here:

Bruichladdich Distillery
Bruichladdich
Isle of Islay
PA49 7UN

Our famous aqua gates open at 12pm on Sunday 26th May 2024 – unless you have highly coveted tickets to Adam’s Whisky Masterclass. More about that down below…

You do, and you can get yours at the link below. There’s also a live stream on the day for those of you who can’t party with us on the day – no ticket required!

You can purchase tickets here.

Note: if you are lucky enough to win a Masterclass ticket via the ballot, admission is included. So, you do not need to purchase an additional general admission ticket.

Tickets

No, we do not sell tickets at the distillery on the day. Selling tickets in advance ensures that we can control numbers and operate the event safely.

Joining us online for Rock'ndaal is free of charge, no ticket required.

To stay informed of when we go live, please register via email here.

Adam Hannett’s Masterclass has long been the jewel in the crown of a Bruichladdich Festival day. Hosted by the man himself in our famous Warehouse 12, guests have the opportunity to try six never before seen drams hand selected by Adam.

Masterclass tickets are sold via open ballot to give everyone a chance of being there!

Ballot Process
A ballot offers everyone an equal opportunity to purchase a Masterclass ticket. Once the ballot opens, you will be able to register for a ticket. There is no limit to the number of individual entrants per household. Once the ballot closes, winners will be drawn at random and all entrants will receive an email within 48hrs confirming if they've won or lost the ballot.

Ballot Payments
Entrants taking up the opportunity to purchase by ballot must pre-authorise the transaction in case their entry is successful, by providing valid payment card details as part of their entry on a secure platform. The pre-authorisation will remain valid for a maximum of 7 days, during which time the ballot will close, and the successful entries will have been drawn and confirmed.

There will be no charge made to the payment card prior to the ballot being drawn, however the amount will show as pending in your account. Successful entrants will be notified by email confirming that they have been successful. At that point, the funds will be taken from the relevant payment card and the Masterclass ticket will be sent to their email address.

Any entrants who are not successful in the ballot will have their pre-payment refunded to their card. This can take up to five working days.

If you are unable to attend for any reason, we will offer a refund on either a Masterclass or general admission ticket minus any booking fee (where it applies), with 48 hours’ notice of cancellation.

If 48 hours’ notice is not possible for any reason, please contact the distillery for further assistance. Ticket holders will also receive a full refund in case of operator cancellation due to weather or other unforeseen circumstances. Refunds are not available for no-shows on the day. Contact us by phone to cancel or inquire about a cancellation: Tel. +44 (0)1496 850 190.

Festival Bottlings

Each year we create limited release bottlings to celebrate Rock'ndaal and our Island home, Islay.

Bottles are sold first come first serve, at the distillery and online, so keep an eye on our newsletter to avoid missing out.

We will be offering the opportunity to purchase our exclusive releases at a designated location in the distillery courtyard during Rock'ndaal.

The Laddie Shop will also be open on Rock'ndaal Sunday to browse and purchase other Bruichladdich Distillery releases and merchandise.

Yes. Bottles are made available for pre-order online ahead of Rock'ndaal and general sale after the event. Make sure you subscribe to our newsletter to avoid missing out.

Sales of the exclusive festival releases are operated by Mail Marketing (UK) Limited (we). We are registered in Scotland under company number SC171868. Our registered office is at 42 Methil Street, Glasgow, Scotland G14 0SZ.

SHIPPING TO THE EU

We are currently unable to ship whisky products to Bulgaria, Poland, Portugal, Romania, Slovakia, Spain, Sweden and Turkey. If you reside in any of these countries but wish to ship orders to another country within the EU (or other countries that we fulfil to) that is still possible. Simply fill in your billing address as normal at checkout and select to deliver to a different address. Orders of merchandise only can be delivered to addresses within Bulgaria, Poland, Portugal, Romania, Slovakia, Sweden and Turkey.

SHIPPING TO THE UNITED STATES

We can ship to the following states in the US:

ALASKA (AK), CALIFORNIA (CA), CONNETICUT (CT), DELAWARE (DE), DISTRICT OF COLUMBIA (DC), FLORIDA (FL), GEORGIA (GA), IDAHO (ID), ILLINOIS (IL), LOUISIANA (LA), MAINE (ME), MARYLAND (MD), MASSACHUSETTS (MA), NEBRASKA (NE), NEW JERSEY (NJ), NEW MEXICO (NM), NEW YORK (NY), NORTH CAROLINA (NC), OREGON (OR), PENNSYLVANIA (PA), RHODE ISLAND (RI), SOUTH CAROLINA (SC), TEXAS (TX), VERMONT (VT), VIRGINIA (VA), WASHINGTON (WA), WYOMING (WY)

All prices for products will be displayed in GBP. Orders will be subject to taxes, shipping costs and shipping taxes. These are based on your basket contents and can be viewed prior to purchase within the basket and/ or the checkout.

SHIPPING TO THE REST OF THE WORLD

We can currently ship to:

Australia, Canada (Alberta only), Hong Kong SAR (China), Iceland, Isle of Man, Japan, New Zealand, Norway, Singapore, South Africa, South Korea, Switzerland, Taiwan Region and Thailand.

We are currently unable to ship whisky products to Brazil, Canada (with exception of Alberta), China, India, Israel, Ukraine and United Arab Emirates. If you reside in any of these countries but wish to ship orders to other countries that we fulfil to, that is still possible. Simply fill in your billing address as normal at checkout and select to deliver to a different address.

Orders of merchandise only can be delivered to addresses within Brazil, Canada (with exception of Alberta), China, India, Israel, Ukraine and United Arab Emirates.

For exclusive festival releases and merchandise, standard shipping timescales by delivery destination are as follows but are not guaranteed:

  • UK – up to 7 working days
  • EU – up to 14 working days
  • ROW – 14 to 20 working days

To ensure prompt delivery, someone must be present to sign for the parcel. If no-one is available to sign for the parcel, our delivery company will leave a contact card with instructions for you to call your local depot. If you do not call your local depot, the parcel will be returned to us after a week – the cost of which will be passed on to the you. If the parcel is returned to us and you do not wish us to re-send it, only the cost of the product minus the initial delivery charge and the return charge will be refunded. To re-send the parcel will incur a further delivery charge. Please contact the local depot / post office as soon as a card is received to re-arrange delivery or collection.

Due to the nature of the distillery exclusive purchase process, we are unable to combine orders of general release products and festival releases. All festival bottle pre-sales will be shipped after our festival day on Sunday 26th May 2024. Please see our Terms and Conditions of Sale for further details.

Couldn't find what you were looking for?

If you have any questions about this year's festival that haven't been answered in our FAQs, please get in touch and one of our crew will come back to you as soon as possible.