Shipping Information

Sales of products from the global online distillery shop, which sits within the www.bruichladdich.com website, are operated by Mail Marketing (UK) Limited (“we”). We are registered in Scotland under company number SC171868 and with our registered office at 42 Methil Street, Glasgow, Scotland G14 0SZ. 

Shipping to the EU

As a result of Brexit, additional charges will be applied to all orders shipping to countries within the EU. These will include a £4.50 (including UK VAT) Brexit Surcharge from our courier, and an additional £6 (including UK VAT) for Customs Clearance that is payable at checkout. These will show as a handling charge in your order. Please note that packages above €150 may be liable to additional import charges on delivery which will be payable by the customer.

Orders for delivery to addresses in Spain and Finland will not include VAT at the checkout, with taxes due to be paid by the customer upon delivery.

We are currently unable to ship whisky products to Greece, Hungary, Italy, Poland, Romania, Slovakia, Sweden and Turkey. If you reside in any of these countries but wish to ship orders to another country within the EU (or other countries that we fulfil to) that is still possible. Simply fill in your billing address as normal at checkout and select to deliver to a different address. Orders of merchandise only can be delivered to addresses within Greece, Hungary, Italy, Poland, Romania, Slovakia, Sweden and Turkey.

Shipping to the United States

The global online distillery shop ships to the following States within the USA for Distillery Exclusives and other releases.

Alaska, California, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Louisiana, Maine, Maryland, Massachusetts, Nebraska, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Vermont, Virginia, Washington DC, Wyoming.

All prices for products will be displayed in GBP. Orders will be subject to taxes, shipping costs and shipping taxes. These are based on your basket contents and can be viewed prior to purchase within checkout process.

Customers in the United States are also able to purchase certain Bruichladdich Distillery releases from licenced retailers within the Reserve Bar network at www.bruichladdich.reservebar.com. This means that whisky purchases will be fulfilled and shipped within the US, with lower charges and faster delivery than shipping overseas from Scotland*.

Shipping through the Bruichladdich Reserve Bar-powered platform is available to the following States, but State availability by product may vary within the full range of releases available:

Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Illinois, Louisiana, Maine, Maryland, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Oklahoma, Oregon, Rhode Island, South Caroline, South Dakota, Texas, Vermont, Washington, West Virginia and Wyoming.

All orders are fulfilled and delivered by licensed retailers within the Reserve Bar network, with a Ground Shipping delivery window of 5-7 Business Days (Monday-Friday). Transactions are made directly with Reserve Bar, including Shipping Costs and Timescales, and subject to the Reserve Bar Terms and Conditions and Delivery terms.

*Neither Bruichladdich Distillery or Mail Marketing (UK) Limited are responsible for the delivery of orders through the Reserve Bar network and therefore does not and cannot guarantee costs and timescales. 

Shipping to the Rest of the World

We can currently ship to:

Australia, Canada (Alberta only), Hong Kong SAR (China), Isle of Man, Israel, Japan, Macao SAR (China), Malaysia, New Zealand, Singapore, South Africa, South Korea, Taiwan (China) and Thailand.

We are currently unable to ship whisky products to Brazil, China, Cyprus,  Greece, Hungary, India, Italy, Poland, Romania, Slovakia, Sweden, Turkey, Ukraine and United Arab Emirates. If you reside in any of these countries but wish to ship orders to other countries that we fulfil to, that is still possible. Simply fill in your billing address as normal at checkout and select to deliver to a different address.

Orders of merchandise only can be delivered to addresses within Brazil, China, Cyprus, Greece, Hungary, India, Italy, Poland, Romania, Slovakia, Sweden, Turkey, Ukraine and United Arab Emirates.

Rock’ndaal Social Media Giveaway December 2023 – Competition Terms & Conditions

No purchase is necessary to enter or win. A purchase does not improve your chances of winning.

Promotion Description: Rock’ndaal 2023 social media giveaway (“Prize Draw”) begins on Sunday 28th December 2023 at 10:00am (GMT) and ends on Wednesday 31st May 2023 at 9:00am (GMT) (the “Promotion Period”). By participating in the Prize Draw, each entrant unconditionally accepts and agrees to comply with and abide by these Official Rules and the decisions of Bruichladdich Distillery which shall be final and binding in all respects. The sponsor is responsible for the collection, submission or processing of Entries and the overall administration of the giveaway. Entrants should look solely to the Sponsor with any questions, comments or problems related to the Prize Draw. 

The Sponsor reserves the right to amend, alter or withdraw the promotion in whole or in part at any time during the promotion period. 


Eligibility:

Open to legal residents in:

EU - Austria, Belgium, Bulgaria, The Czech Republic, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Switzerland and Sweden.
USA - Alaska AK, California CA, Connecticut CT, Delaware DE, District of Columbia DC, Florida FL, Idaho ID, Louisiana LA, Maine ME, Maryland MD, Massachusetts MA, Nebraska NE, New Jersey NJ, New Mexico NM, New York NY, Oregon OR, Rhode Island RI, Texas TX, Vermont VT, Virginia VA, Wyoming WY
Rest of World - Australia, Brazil, Canada (Alberta), Cyprus, Hong Kong SAR (China), India, Isle of Man, Israel, Japan, Macao SAR (China), Malaysia, New Zealand, Singapore, South Africa, South Korea, Taiwan (China), Thailand, Turkey, Ukraine, United Arab Emirates and the United Kingdom.
Entrants must be 18 years of age or of legal drinking age in their country of residence whichever is greater. Void where prohibited or restricted by law. The competition and these terms and conditions will be governed by Scottish law and any disputes will be subject to the exclusive jurisdiction of the courts of Scotland. The sponsor and their respective parents, subsidiaries, affiliates, distributors, retailers, sales representatives, advertising and promotion agencies and each of their respective officers, directors and employees (collectively, the "Promotion Entities"), and members of their immediate families and/or persons living in the same household as such persons, are ineligible to enter the Prize Draw or win a prize. 

Winner Selection: The winner(s) of the prize draw, one per platform (1 x Instagram, 1 x Twitter) will be selected in a drawing from among all eligible Entries received throughout the Promotion Period. The random draw to shortlist the winner(s) will be conducted after the end of the Promotion Period. The drawing will be conducted by the Sponsor or its designated representatives, whose decisions are final. Finalists will be selected at random and shortlisted from eligible entries, these entries will be judged by the Sponsors representatives and be notified on or about 24 hours after the drawing. Potential winner must accept a prize as directed by Sponsor within 24 hours of notification. Any winner notification not responded to or returned as undeliverable may result in prize forfeiture. 


Prizes: One prize will be awarded per winner, one per platform (1 x Instagram, 1 x Twitter). The prize is one Rock’ndaal 2023 Merch bundle (tee, tote, water bottle and socks) in the winner’s size (where available).
No cash or other alternative will be offered in whole or in part for any of the available prizes or gifts except, in the event of circumstances outside the reasonable control of the Sponsor, the Sponsor reserves the right to substitute a prize or gift of equal or greater value. 
Only one prize per person and per household will be awarded. Prizes cannot be transferred, redeemed for cash or substituted by winner. Sponsor reserves the right, in its sole and absolute discretion to award a substitute prize of equal or greater value if a prize described in these Official Rules is unavailable or cannot be awarded, in whole or in part, for any reason.
Restrictions, conditions, and limitations may apply. The sponsor will not replace any lost or stolen prize items.
All local taxes, fees, and surcharges are the sole responsibility of the prize winner. Failure to comply with the Official Rules will result in forfeiture of the prize.
Prizes will be despatched within 10 working days of the Sponsor receiving acknowledgement of acceptance of a Prize from the Winner.

Online Entry: The Prize Draw can be entered during the Promotion Period online via the relevant social media channel:

Instagram https://www.instagram.com/bruichladdich/
Share a photo capturing you enjoying Rock’ndaal, tagging @bruichladdich and using the hashtag #Rockndaal
Twitter https://twitter.com/Bruichladdich
Share a photo capturing you enjoying Rock’ndaal, tagging @bruichladdich and using the hashtag #Rockndaal

Automated or robotic entries submitted by individuals or organisations will be disqualified. Internet entry must be made by the entrant. Any attempt by an entrant to obtain more than the stated number of Entries by using multiple/different email addresses, identities, registrations, logins or any other methods, including, but not limited to, commercial contest/Prize Draw subscription notification and/or entering services, will void that entrant's Entries and that entrant may be disqualified. Final eligibility for the award of any prize is subject to eligibility verification as set forth below. All Entries must be posted by the end of the Promotion Period in order to participate. The sponsor's database clock will be the official timekeeper for this Prize Draw.
By entering this Competition, all participants will be deemed to have read and understood these Terms and Conditions. In the event of any dispute, the decision of the Promoter is final. Further, by entering Participant agrees to release, defend, indemnify and hold harmless Bruichladdich Distillery, its officers, directors, affiliates, and subsidiaries, from and against any and all claims, demands, expenses, losses and liabilities of any nature whatsoever caused or contributed to by: (i) entering or participating in the Competition (including any claims of third parties alleging infringement, rights of publicity, rights of privacy or defamation or other intellectual property rights); (ii) financial claims; (iii) physical or emotional injury; or (iv) any other legal claim that may arise, whether under contract, tort, warranty or any other theory or claim. 

6.  Privacy: All entrants acknowledge that if they are chosen as a winner, certain personally identifying information may be disclosed to third parties as required by law, including, without limitation, on a winner's list. By submitting an entry the “Participant” gives Bruichladdich Distillery permission to repost, repurpose and use their submission. In particular, Participant grants to Bruichladdich Distillery and its designees, the unconditional and perpetual right and permission to use the entrant's name, statements, and entry/submission, or other material contained in such entry/submission, as submitted or as edited, altered or modified in any way by Bruichladdich Distillery or its designee(s) in its sole discretion, including but not limited to for advertising or any other purposes, without limitation and without additional review, notification, compensation, or approval from the entrant (unless prohibited by law). 

7.  Limitation of Liability: Sponsor is not responsible for any incorrect or inaccurate information, whether caused by website users or by any of the equipment or programming associated with or utilized in the Prize Draw or by any technical or human error, which may occur in the processing of submissions in the Prize Draw. Sponsor assumes no responsibility for any misdirected or lost mail, or any error, omission, interruption, deletion, defect, delay of operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, Entries. Sponsor is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to entrant's or any other person's computer related to or resulting from participating downloading materials in the Prize Draw. If, for any reason, the Prize Draw is not capable of running as planned, including infection by computer virus bugs, tampering, unauthorised intervention, fraud, technical failures, or any other causes beyond the control of Sponsor which corrupt or affect the administration, security, fairness, integrity, or proper conduct of the Prize Draw, then Sponsor reserves the right in its sole discretion to cancel, terminate, modify, or suspend the Prize Draw. In such event, Sponsor may, in its sole discretion, perform the random drawing from among all eligible Entries received prior to or after such cancellation, suspension, or modification.  

9.  Sponsor: The Prize Draw is sponsored by Bruichladdich Distillery, Bruichladdich, Isle of Islay PA49 7UN
10.  Disclaimer: Entrants should understand that they are providing their information to the Sponsor and not to Facebook, Instagram, or Twitter. This promotion is in no way sponsored, endorsed, or administered by, or associated with Instagram or Twitter.